User Guide

What is ZANDO & How to Order?

About ZANDO

ZANDO is a professional shopping agent that simplifies purchasing from China. With 10 years of experience and over 500K users, we provide a unified shopping experience with high quality products,transparent pricing, an easy ordering process, and reliable logistics. Whether you’re looking for trendy fashion, household essentials, or exclusive Chinese brands, ZANDO offers a convenient way to shop.

Extensive Product Selection & Competitive Prices

ZANDO gives customers access to over 2 million products across various categories, including shoes, clothes, accessories, and more. By sourcing directly from over 400 Chinese factories and biggest shopping platforms such as Taobao, Tianmao, JD, we ensure competitive pricing, making high-quality products more affordable for international buyers.

Product Inspection for Quality Assurance

To guarantee product quality, ZANDO operates our own warehouses, where items undergo thorough inspection before shipment. This process helps minimize defective or incorrect items, ensuring that customers receive what they expect.

Safe & Reliable Shopping Experience

ZANDO prioritizes security and reliability. With a decade of experience in global logistics, we offer lower shipping costs compared to other agents and ensure a 100% delivery guarantee. If an order fails due to our fault, we provide a full refund.

Expanding Global Shipping Coverage

ZANDO offers reliable international shipping to a wide range of countries across North America, Europe, and beyond. We currently deliver to:

• North America: United States, Canada
• Western Europe: United Kingdom, France, Germany, Spain, Portugal, Italy, Belgium, Netherlands, Switzerland, Austria, Ireland, Luxembourg
• Northern Europe: Sweden, Finland, Denmark, Estonia, Latvia, Lithuania
• Central & Eastern Europe: Poland, Czech Republic, Romania, Hungary, Slovakia, Slovenia, Croatia, Bulgaria
• Southern Europe: Greece

We are also expanding our services to the Middle East and South America, including Pakistan, Brazil, and Chile, ensuring more customers worldwide can access our cost-effective and efficient shipping solutions.

Flexible Payment Options

ZANDO is committed to providing convenient and cost-effective payment solutions. In addition to regular payment methods such as credit/debit cards, PayPal, and prepaid cards, we also support USDT payments, allowing users to enjoy low transaction fees and faster processing times. This ensures a seamless shopping experience, especially for customers from different countries and regions.

Exclusive Discounts & Rewards

Newcomer’s Offer

Get a premium coupon bundle: $10 off $100 + $5 off $50, valid on all platform products!

How to Buy from ZANDO

1.Find Products

Search by title, brand, or upload an image — we’ll match it with the best product available.

2. Place Order

Add items to cart and checkout with your preferred payment method.

3. Delivery

Track shipments in your order page. Final-mile tracking updates appear after customs clearance in your country.